KJ Corgi LTD respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services. Please read this policy carefully to understand our practices regarding your personal data.

1. Introduction

1.1. KJ Corgi LTD is a plumbing, heating, and air conditioning service provider based in London, UK.
1.2. We are committed to safeguarding the privacy of our customers, website visitors, and service users.
1.3. By using our website, you agree to the collection and use of your personal data as described in this Privacy Policy.

2. Information We Collect

2.1. Personal Data: We may collect the following types of personal data:

• Name
• Contact information (email address, phone number)
• Address details for service provision
• Payment information (e.g., credit card details, bank account)
• Any other information you provide during consultations or service requests.

2.2. Automatically Collected Data: When you use our website, we may collect information about your device and usage, such as:

• IP address
• Browser type and version
• Time zone setting
• Access times and dates
• Pages visited on our website

3. How We Use Your Information

3.1. We use your personal data to:

• Provide and manage our services
• Process and complete transactions
• Respond to your inquiries and provide customer support
• Send you information about our services, promotions, and updates (with your consent)
• Improve our website and services
• Comply with legal obligations and protect our rights

4. Legal Basis for Processing Data

4.1. We process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill our contractual obligations to you when providing our services.
• Consent: When you have given your explicit consent for specific purposes (e.g., receiving marketing communications).
• Legitimate Interests: For the purposes of maintaining our business operations, improving our services, and protecting the security of our website.
• Legal Obligations: To comply with applicable laws and regulations.

5. Sharing Your Information

5.1. We do not sell, trade, or rent your personal data to third parties.
5.2. We may share your data with:

• Service providers who help us deliver our services (e.g., payment processors, IT service providers)
• Professional advisers (e.g., accountants, legal advisers)
• Regulatory authorities, if required by law or to protect our legal rights.

6. Data Security

6.1. We have implemented appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
6.2. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Data Retention

7.1. We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
7.2. If you no longer wish for us to retain your personal data, please contact us at info@kjcorgiltd.co.uk.

8. Your Data Protection Rights

8.1. Under data protection law, you have rights including:

• Access: The right to request copies of your personal data.
• Rectification: The right to request correction of any inaccurate or incomplete data.
• Erasure: The right to request that we delete your personal data under certain circumstances.
• Restriction: The right to request that we restrict the processing of your data.
• Objection: The right to object to our processing of your data.
• Data Portability: The right to request transfer of your data to another organization.

8.2. If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at info@kjcorgiltd.co.uk.

9. Third-Party Links

9.1. Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites.
9.2. We encourage you to review the privacy policies of any websites you visit through links from our website.

10. Changes to This Privacy Policy

10.1. We may update this Privacy Policy from time to time.
10.2. Any changes will be posted on this page, and the updated date will be noted at the top of the policy. Your continued use of our website after changes have been made constitutes acceptance of the updated policy.

11. Contact Us

11.1. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: k.j.corgi@hotmail.com
• Phone: 07719951996